Committees  |   July 2019
Patient Satisfaction and Anesthesiology: An Update From the ASA Committee on Performance and Outcomes Measurement
Author Affiliations
  • Jay Mesrobian, M.D., FASA
    Committee on Performance and Outcomes Measurement
  • Sheila R. Barnett, B.S., B.Sc., M.D., FASA
    Chair, Committee on Performance and Outcomes Measurement
Article Information
Quality Improvement / Committees
Committees   |   July 2019
Patient Satisfaction and Anesthesiology: An Update From the ASA Committee on Performance and Outcomes Measurement
ASA Monitor 7 2019, Vol.83, 32-34.
ASA Monitor 7 2019, Vol.83, 32-34.
Measurement of patient satisfaction in anesthesiology continues to represent both a challenge and an opportunity. Challenges can include survey costs, lack of statistical and demographic validity, absence of uniform definitions, and uncertainty around the evolving link between patient satisfaction and payment. Yet multiple external forces increasingly are requiring anesthesiologists to define and measure their contributions toward patients’ perioperative experience. In response to these changes, the ASA Committee on Performance and Outcomes Measurement (CPOM) in 2018 convened a workgroup to revise and update its existing Patient Satisfaction in Anesthesiology white paper. This article is intended to summarize key points in the white paper, and ASA members wishing to read the paper in its entirety can access it at https://www.asahq.org/standards-and-guidelines/resources-from-asa-committees.
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