Quality & Regulatory Affairs  |   November 2015
Your Data on Display: Physician Compare and Future Considerations
Article Information
Quality Improvement / Quality & Regulatory Affairs
Quality & Regulatory Affairs   |   November 2015
Your Data on Display: Physician Compare and Future Considerations
ASA Monitor 11 2015, Vol.79, 48-49.
ASA Monitor 11 2015, Vol.79, 48-49.
Have you checked your profile on Physician Compare lately? The Centers for Medicare & Medicaid Services (CMS) hopes that consumers will flock to their Physician Compare website when deciding which physicians to choose. But despite the increasing popularity of health care rating websites, Physician Compare has not become a highly utilized tool by either patients or practitioners and has fallen short of expectations. The website does have the potential to provide physicians, consumers and other practitioners with important information to inform upon their health care decision-making.
Physician Compare developed out of an increased focus among health care stakeholders related to patient satisfaction scores. However, the website has had a rocky history. Physician Compare has experienced several significant errors since its December 2010 debut. For the first few years, the website at times provided incorrect contact information for many providers and it was difficult for physicians to update and correct the information. Additionally, it was several years before consumers could easily view quality program participation without having to navigate additional databases. To address these concerns, CMS solicited feedback on the website from consumers and physicians. Currently, Physician Compare uses updates from the Provider, Enrollment, Chain, and Ownership System (PECOS) data twice a month, which may create some delays in correcting inaccurate information. Regardless, it has become much simpler for physicians to contact CMS to correct any inaccurate data. Remember, it is also incumbent upon physicians to maintain up-to-date information on PECOS.
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